CIV
Contract Sign Date
March 14, 2024
Authority Sign With
AUTOMOTIVE SINGLE WINDOW DIRECTOR
Objective of Business contract
- Creation of a portal (website) accessible to all
- Creation of a Customer relations center via communication tools (Call center, group SMS, etc.) to inform, inform, guide and manage users on a daily basis... taking into account all their concerns...
- Centralized coordination of the summary findings process
- Occasional code centralization coordination
- Centralized coordination of stickers
- Centralized coordination of registrations
- Centralized coordination of special numbers and preferential numbers
- Centralized coordination of registration documents
- Centralized coordination of plate manufacturing and installation
- Centralized coordination of technical visits
- Creation of a Customer relations center via communication tools (Call center, group SMS, etc.) to inform, inform, guide and manage users on a daily basis... taking into account all their concerns...
- Centralized coordination of the summary findings process
- Occasional code centralization coordination
- Centralized coordination of stickers
- Centralized coordination of registrations
- Centralized coordination of special numbers and preferential numbers
- Centralized coordination of registration documents
- Centralized coordination of plate manufacturing and installation
- Centralized coordination of technical visits
Role of K-Polygone
The establishment of the DGUA communication portfolio, the organization of missions and the implementation of modern systems with a view to centralizing all data relating to the DGUA operating system currently in force and access to an information portal available to any user of this public service inside or outside Ivory Coast.
Result of the Project
Implementation of an adequate tool to inform users regularly of the progress of their file.