The Concessionaire shall implement a centralized digital platform for:
Vehicle registration, re-matriculation, and title transfers.
Creation of a portal (website) accessible to all
Creation of a Customer relations center via communication tools (Call center, group SMS, etc.) to inform, inform, guide and manage users daily
Centralized coordination of the summary findings process
Centralized coordination of stickers
Centralized coordination of registrations
Centralized coordination of special numbers and preferential numbers
Centralized coordination of registration documents
Centralized coordination of plate manufacturing and installation
Centralized coordination of technical visits
Role of K-Polygone
The design software, procedures, and supporting infrastructure developed or deployed for the DGUA communication portfolio, our missions is to the implementation modern systems with a view to centralizing all data relating to the DGUA operating system currently in force and access to an information portal available to any user of this public service inside or outside Ivory Coast.
Keep said centres in service and in good working order, without interruption, according to the days and times set by the regulations.
Operate a computerized file centralizing the data of the vehicles inspected (number plate, registration certificate, history, etc.).
Transmit monthly statistical data to the Administration (or more frequently by electronic means
Result of the Project
Improved road safety, reduction in accidents due to mechanical failures,
Modernization of the management of technical inspections and the collection of fines,
Positive socio-economic impact (local jobs, training of trainers, better governance),
Additional revenue for the State allowing investment in transport infrastructure,
Compliance with international standards and ease of integration of future modules (management of the state vehicle fleet, paid parking, etc.).